Whether you are a first-time visitor or returning to Casino Just, this guide covers the essential features you need to know. From account creation to calculating wagering requirements, every step is explained with practical examples and real numbers so you can play confidently.
Before You Start
- Check you meet the minimum age requirement (usually 18 or 21, depending on your jurisdiction).
- Have a valid email address and a strong password ready.
- Ensure your mobile device or computer is updated to the latest browser version for full compatibility with the mobile-optimized website.
- Prepare a government-issued ID for identity verification (KYC).
- Review the deposit methods available in your country — credit/debit cards, e-wallets, and bank transfers are common.
- Read the general terms and conditions before claiming any bonus.
Step-by-Step Sign-Up
- Navigate to the Casino Just homepage and click the “Sign Up” button.
- Fill in your personal details: full name, date of birth, email address, and residential address.
- Create a username and a password that meets the platform’s security criteria (minimum 8 characters, at least one number and one special character).
- Select your preferred currency from the available options.
- Agree to the terms and conditions and confirm you are of legal gambling age.
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC process by uploading a photo of your ID and a proof of address — this may take up to 48 hours but often finishes within 24 hours.
Wagering Calculation
Wagering requirements determine how much you must bet before bonus funds become withdrawable. Suppose you receive a welcome bonus of 100% up to $200, so you deposit $100 and get $100 in bonus money. Your total balance becomes $200 (deposit + bonus). The standard wagering requirement is 35x the bonus amount. The calculation is: $100 (bonus) × 35 = $3,500. You must place bets totaling $3,500 before withdrawing the bonus or any winnings derived from it. If the requirement applies to the deposit + bonus instead (e.g., 30x the combined amount), then: ($100 deposit + $100 bonus) × 30 = $6,000 required turnover.
Each game contributes differently: slots typically count 100%, table games like blackjack may count only 10%, and live dealer games often 0%. To illustrate: if you bet $10 on slots, the full $10 counts toward wagering. If you bet $10 on blackjack, only $1 contributes. For a $3,500 requirement, you would need 350 slot spins of $10 each, but 3,500 blackjack hands of $10 each just to meet the turnover.
Deposits & Withdrawals
| Method | Minimum Deposit | Maximum Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | $10 | $5,000 per transaction | 1–3 banking days | None |
| Skrill | $10 | $10,000 per month | Up to 24 hours | None |
| Neteller | $10 | $10,000 per month | Up to 24 hours | None |
| Bank Transfer | $25 | $15,000 per transaction | 3–7 banking days | Possible intermediary fee |
| Cryptocurrency | $20 equivalent | $20,000 per week | Up to 12 hours | Network fee may apply |
Withdrawals are processed within 24 hours for e-wallets and cryptocurrency, but card and bank transfers may take longer. Important: if you received a bonus, winnings from it are capped at 10x the bonus amount unless stated otherwise. For a $100 bonus, maximum withdrawal from bonus winnings is $1,000.
Licence & Player Protection
Casino Just operates under a Curacao eGaming license. This means the platform follows anti-money laundering protocols and uses SSL encryption to protect your data. However, winnings from Curacao-licensed casinos may be subject to local income tax in your country — unlike casinos licensed by the Malta Gaming Authority or a local regulator. Always check your local tax laws and consider keeping a record of your deposits and withdrawals for filing purposes.
For player protection, the casino offers self-exclusion tools and deposit limits. Visit the responsible gambling section in your account settings or contact support directly. The platform also encourages using the cooling-off period — a 24-hour lockout after requesting it
.
Support Guide
- Unable to log in: First, reset your password via the “Forgot Password” link. If the issue persists, clear your browser cache and try again. Contact support if you still cannot access your account.
- Bonus not credited: Ensure you entered the bonus code correctly (if required) and that the deposit meets the minimum amount stated in the promotion terms. Bonuses usually appear within 10 minutes.
- Withdrawal pending for more than 72 hours: Check that all KYC documents are verified. If they are, contact live chat with your transaction ID.
- Game crashes or freezes: Refresh your browser and update your graphics drivers. Use the mobile-optimized website or progressive web app (PWA) — launch from browser — for smoother performance on smartphones.
- Account hacked or suspicious activity: Immediately change your password and enable two-factor authentication (2FA). Contact support within the hour to freeze your account temporarily.
Insider Advice
To maximize your returns, focus on slot games with an RTP (Return to Player) above 97%. Categories such as classic slots and video slots often have the highest RTP — look for titles like Blood Suckers (98%) or Mega Joker (99%). Avoid progressive jackpot slots if you want consistent play value, as they typically have lower base RTP (around 88%–92%) to compensate for the jackpot pool. Table games like blackjack can offer near 99.5% RTP when using basic strategy, but always check the specific game rules. Stay away from keno and scratch cards: they often have RTP below 90%.
Quick Answers
How do I reset my password?
Click the “Login” button, then select “Forgot Password.” Enter your registered email, and you will receive a reset link that expires in one hour.
Can I play on my mobile phone?
Yes, the platform is fully optimized for mobile browsers. You can also add the progressive web app (PWA) to your home screen for a faster experience.
What documents are needed for withdrawal?
You need a government-issued photo ID, a utility bill or bank statement showing your address (dated within the last three months), and a proof of the payment method used (e.g., a screenshot of your e-wallet).
How long does KYC verification take?
Most verifications are completed within 24 hours, but it can take up to 48 hours during peak times or if documents are unclear.
Are there any fees for deposits?
No, the platform does not charge fees for deposits. However, your bank or e-wallet provider may apply their own transaction fees.
Is the casino licensed?
Yes, it holds a Curacao eGaming license, which ensures compliance with fair gaming and security standards.
What happens if I win a large jackpot?
Winnings are capped per month (e.g., $50,000 total), and the excess may be paid in installments over several months. Check the terms for specific limits.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in your account settings under the responsible gambling section.
How do I close my account permanently?
Contact support via live chat or email, request permanent closure, and confirm your identity. Any remaining balance will be forfeited unless local laws require a refund.
This guide provides all the essential steps and calculations you need to get started with confidence. Remember to gamble responsibly, use the bonus wisely, and always read the fine print. Enjoy your time at the casino!